Welcome to Midwest Mobile Mechanic! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our website and services, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. Definitions
"Company," "we," "us," and "our" refer to Midwest Mobile Mechanic. "You" and "your" refer to the user or customer accessing our website or using our services.
2. Services
We offer mobile automotive diagnostic, repair, and maintenance services performed at a location of your choosing (home, workplace, or roadside), subject to availability, safety, and service area limitations.
3. Booking and Payment
Booking: You can book our services through our website, by phone, or by email. All bookings are subject to availability.
Payment: Payment is due upon completion of services unless otherwise agreed in writing. We accept cash, check, and major credit cards. A diagnostic or trip fee may apply and will be disclosed at the time of scheduling.
4. Estimates
Any price quote provided before inspection is an approximation only. Final pricing may vary based on the actual condition of the vehicle, parts needed, and labor required. We will make reasonable efforts to get your approval before exceeding the original estimate by a significant amount.
5. Scheduling & Cancellations
We reserve the right to reschedule services due to weather conditions, safety concerns, or unforeseen events. Clients must provide at least 24 hours' notice for cancellations, or a cancellation fee may apply.
6. Client Preparation Responsibilities
It is the client's responsibility to provide a safe, legal, and reasonably accessible location for service, and to remove personal belongings of value from the vehicle prior to our arrival. We are not responsible for personal items left in the vehicle. Additional charges may apply for delays caused by inaccessible or unsafe locations.
7. Pre-Existing Conditions & Diagnostic Disclaimer
Midwest Mobile Mechanic is not liable for pre-existing mechanical issues, hidden defects, or conditions not reasonably detectable at the time of diagnosis. We will notify the client of any issues observed during service, but we are not responsible for problems unrelated to the specific repair performed.
8. Parts & Labor Warranty
We warrant our labor for 90 days from the date of service, covering defects in workmanship related to the specific repair performed. Parts are covered under the applicable manufacturer's or supplier's warranty where available. Our warranty does not cover damage from misuse, accidents, normal wear and tear, unauthorized repairs by others after our service, or customer-supplied/used parts. Except as stated here, services are provided without any other warranty, express or implied, to the extent permitted by Minnesota law.
9. Access & Utilities Disclaimer
Clients agree to provide reasonable access to the vehicle and, if needed, a safe working area for the duration of the service. Failure to do so may result in cancellation or additional charges.
10. Service Satisfaction Window
Any service-related concerns must be reported within 48 hours of completion. We do not offer refunds, but we may return to inspect or correct the issue at our discretion.
11. Mechanic's Lien
To the extent permitted under Minnesota law, we may retain possession of a vehicle and assert a lien against it for unpaid labor and parts until payment is received in full.
12. Photographic Documentation
Before and after photos may be taken for quality control and marketing purposes. These photos will not include personally identifiable information unless otherwise agreed.
13. SMS Consent
Midwest Mobile Mechanic LLC offers optional, non-marketing SMS communications regarding customer service requests, repair estimates, appointment confirmations, scheduling reminders, and vehicle service updates.
Customers may opt in to receive SMS messages by voluntarily selecting the SMS consent checkbox on our website service request form. The checkbox is optional and unchecked by default. Submitting a form without selecting the checkbox does not constitute consent to receive SMS messages. Consent is not required as a condition of purchasing our services.
Message frequency varies based on customer service requests and appointments. Message and data rates may apply. Reply STOP to unsubscribe from SMS messages at any time. Reply HELP for assistance, or contact us at (507) 322-1161 or [email protected].
Carrier Liability Disclaimer: Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to the availability and operation of participating wireless carriers and networks.
For more information about how we collect, use, and protect personal information, please review our Privacy Policy.
13A. Age Eligibility (18+)
You must be at least 18 years of age to use Midwest Mobile Mechanic LLC's services or to opt in to receive SMS text messages from us. By requesting services or voluntarily opting in to SMS communications, you confirm that you are 18 years of age or older.
14. Use of Website
You may not copy, distribute, or misuse the content of our website. We are not responsible for external links or third-party content.
15. Limitation of Liability
We are not liable for any indirect or consequential damages. Our total liability is limited to the amount paid for the specific service giving rise to the claim. Nothing in these terms limits liability that cannot be limited under Minnesota law.
16. Governing Law
These terms are governed by the laws of the State of Minnesota.
17. Contact Us
If you have any questions about these Terms and Conditions, please contact us at: